We are anticipating your coming vacation to Myrtle Beach!  In preparation for your arrival, here are some additional details about the accommodation: 

Resort:  Dunes Village, 5300 North Ocean Boulevard, Myrtle Beach, SC 29577;  Room #601, Palmetto Tower
Directions:
http://maps.google.com/maps?f=q&hl=en&q=5200+North+Ocean+Boulevard,+Myrtle+Beach,+SC+29577&ie=UTF8&om=1&ll=33.724625,-78.841307&spn=0.05047,0.076733&z=14&g=5200+North+Ocean+Boulevard,+Myrtle+Beach,+SC+29577&iwloc=addr
 

A.  CHECK-IN TIME:   after 4PM

Early check-in is not available unless previously arranged by us and will prevent the cleaning crew from doing their job. Should this happen, the cleaning crew will not to enter the room.  You will risk having an unclean unit for the entire stay and be responsible for any possible damages by previous renter along with a trip charge for cleaners to return.

B.  PARKING

1. Park your car in any open parking spaces labeled "15-min registration" in front of resort.
2. Go to Front Desk (on second level as you enter front entrance) and state that you are direct guests of the owners of Room# 601 and show them the check-in letter EMAILED to you.  The agent will provide a parking permit, pool tags, and key cards to the condo.
   Please contact us if you have any problems at check-in: (919) 924-1126 or (919) 924-1417
   There are two ways to get to the unit: (1) use one of the four interior elevators of the resort in the lobby area, or (2) use the exterior elevator just around the left corner of the building that will take you to the 6th floor and landing just 50 ft from the condo. The second option will be much more convenient.
3. Long-term parking: There is temporary parking at the front of the resort for short term use such as loading or unloading. During your stay, please park in the parking garage across the street.

C.  DURING YOUR STAY:

• You are entitled to all of the amenities in the resort, including all water parks at the Dunes Village Resort.  Towels are available for guest use in the pool areas, so please do NOT bring the room towels to the pool areas as they will become discolored.

• ABSOLUTELY NO SMOKING ALLOWED in the room or balcony!  Any sign of smoking will result in a charge of $200 and any excessive cleaning costs.

• Any bills incurred from the on site restaurant and lounge must be paid directly at time of service and not billed to the room.

• All local calls are free, but any long distance calls are to be charged to your personal calling card or made collect. Any unpaid calls upon departure are subjected to a $50.00 administrative fee plus the cost of the calls.

• The condo is equipped with free WIFI broadband internet service in the room and throughout the resort (ask the front desk if you have any questions about connection)

• Fresh linens and towels are already in the condo upon arrival, but personal toiletries, bathroom tissues, soap, and laundry detergent are NOT included and may be purchased at any grocery/convenience stores nearby or the on-site gift shop.

• Departure cleaning is included in your rental, but daily housekeeping is NOT.

D.  CHECK-OUT TIME:  before 11AM

(Late check-out beyond specified time is subjected to a charge equivalent to next day's daily rate.)

Procedure:

1. ·         Place all used towels in bathtub & all used linens in one corner of the bedroom.
2. ·         Empty refrigerator of all food!
3. ·         Place all dirty dishes in the dishwasher and turn it ON (this prevents you being charged by the cleaners for washing dishes).
4. ·         Return all items/furniture belonging to the condo in the original location. 
5. ·         Lock all doors and have a safe trip home.

Additional charges will be imposed for :

• Linens and towels stained with chlorine, cosmetic make-up, or grease.
• Damages to property and missing items (including towels/linens) from condo.
• Non-compliance of rental policies or resort's rules and regulations, especially the strict non-smoking/no pet policy or early check-in or late check-out.
• Any excessive cleaning or dish washing performed by maids.

This is our personal home that we share with others to enjoy.  Please strive to keep it clean and damage-free. 

Contacts during your stay:

Cleaning Manager (Please call directly upon check in for linen or cleaning issues): Tishala Martinal 843-997-9229
Emergency maintenance:  Hanna 919-924-1126

 We hope this helps to ensure a pleasant stay and best wishes for a wonderful vacation!

Sincerely,
Collin & Hanna
www.vacationincarolina.com